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Sindiso Haniel Matikiti

Software Developer | Technical Systems Analyst

Building intelligent systems that bridge code, data, and real-world impact.

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About Me

I am a Kelowna-based software developer and technical systems analyst with a Diploma in Computer Information Systems from Okanagan College (October 2026). My work sits at the intersection of full-stack development, AI integration, and system design.

I build AI-powered platforms including NourishKit (intelligent meal planning), Evidah (conversational customer support automation), and Coroov (marketing automation). I combine strong technical foundations with a client-service background honed at one of Canada's premier hospitality destinations.

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Experience

Guest Experience Expert

Delta Grand Okanagan Resort by Marriott — Mar 2024 – Present

Manage high-volume client requests at a premier lakeside resort, investigating and resolving guest issues with discretion and efficiency. Ensure billing and reservation accuracy across multiple systems, and collaborate cross-functionally with housekeeping, front desk, and food & beverage teams to deliver seamless five-star experiences.

Projects

NourishKit

AI-powered meal planning platform that generates personalized nutrition plans based on dietary preferences, restrictions, and goals using intelligent recommendation algorithms.

TypeScriptDenoAI/MLPostgreSQL

Evidah

Conversational AI customer support automation platform that handles inquiries, resolves common issues, and escalates complex cases — reducing response times and improving satisfaction.

TypeScriptNode.jsNLPRedis

Coroov

Marketing automation platform enabling businesses to orchestrate multi-channel campaigns, segment audiences, and track performance through an intuitive dashboard interface.

TypeScriptReactPostgreSQLDocker

Education

Diploma in Computer Information Systems

Okanagan College — Expected October 2026

Data Analytics Systems Design & Analysis Java Database Systems Linux Networking Computer Components Voice & Data Comms

Leadership & Awards

Head Boy

Elected student leader in high school, responsible for representing the student body, organizing school events, and fostering a positive school culture.

President, LEO Club

Led community service initiatives and volunteer projects as president of the Lions-affiliated youth organization.

Best Performance (Front Of House Oscar)

Recognized for outstanding guest-facing service and operational excellence in hospitality.

Okanagan College International Week Volunteer

Contributed to cross-cultural event programming and international student engagement activities.

AI Signal Copier Presenter

Presented on AI technology applications, demonstrating signal-copying techniques and machine learning concepts to peers and faculty.

Contact

Location

Kelowna, BC, Canada